Community Support Program (CSP)
Refugee CSP job description
A Case Worker is responsible for developing meaningful relationships with clients/families dealing with a variety of mental health and practical needs. Responsible for assisting clients in finding areas of competencies, building on competencies, locating community supports and in the development of psychosocial skills. Case Workers are responsible for the development of written assessments, some treatment planning, case presentation and review. Flexible hours, Case Worker has control of their schedule.
The statements below are intended to describe the essential functions and competencies of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
Refugee CSP job responsibilities
1. Demonstrated expertise in both linguistic and cultural context through academic and/or personal experience.
2. Demonstrated flexibility, creativity and comfort with working with clients in a broad range of settings and in a variety of roles to support clients in meeting treatment goals.
3. Ability to work as a part of a team as well as independently.
4. Strong verbal and written communication skills.
5. Ability to develop working relationships with collateral resources and community service providers.
1. Increase access to informal and formal supports,
2. Mobilizing formal and informal supports to meet the needs of the client/family
3. Advocacy and empowerment with client/family
4. Education for systems and individuals to ensure appropriate quality of care
5. Education regarding how to navigate the healthcare system
6. Clinical services to reconcile the client’s culture and belief system with the healthcare and legal systems, including increasing the client/family and system’s understanding of the role and consequences of decision making and strengths based communication
7. Assessment of the relevance and efficacy of treatment/service plans from a cultural/linguistic perspective
8. Development and application of a macro-level perspective of the community, including strengths and resources as well as challenges or gaps in services.
Develops a healthy working relationship with other collaterals and community resources involved with clients and their families:
1. Client’s progress and problems are represented to and advocated for in the community.
2. Problems are discussed freely before they develop into crises.
3. Outside providers are involved in a collaborative effort to implement treatment strategies that respond to client needs.
4. Client, individual, team, and agency are represented in a responsive, appropriate, professional manner.
Provides crisis intervention:
1. Develop creative and proactive approaches to client’s crisis patterns.
2. Assist in the development of individualized crisis intervention plans.
3. Participate in on call pager coverage for program and site.
1. Responsible for the completion of progress notes, ancillary client documentation in client record, and submission of any and all billing
2. Incident reporting and any documentation as required by supervisor.
3. Responsible for upkeep and organization of client record.
4. Must meet and follow all team and agency policy and procedures.
5. Attends all conferences, meetings, supervisions and trainings necessary for quality job performance.
6. Performs all other reasonable tasks designated by the Program Director, Regional Director or otherwise designated supervisor.
If you are interested in applying, please contact the Director of Finance and Administration, Anab Egal at [email protected] or (617)238-2432.