Jamaica Plain – Main Office

Our main office is located on the third floor of the Family Service of Greater Boston building in Jamaica Plain, at the corner of Columbus Ave and Heath St. If you are taking public transportation, our office is a short walk from the Jackson Square T-stop. If you need to contact us for any reason, please call 617-238-2430.

Our address is:

31 Heath St., 3rd Floor
Jamaica Plain, MA 02130


The main office offers the following services:


Refugee Resettlement

RIAC began its resettlement program in 2001 and has since successfully resettled refugees from various countries. RIAC is affiliated with the Ethiopian Community Development Council (ECDC), one of ten VOLAGs authorized by the Department of State to resettle refugees in the United States.


Refugee Community Services

RIAC staff pride themselves on maintaining relationships with their former clients. Our clients know that after their Reception & Placement period ends they can return to us for support. The Post-Resettlement Refugee Support Services vary with our clients’ needs, but can include anything from referrals to outside agencies to assistance with cultural adjustment and economic self-sufficiency.  Although these services are primarily for refugees who were resettled through our organization, RIAC also helps qualified refugees who were resettled through other agencies. RIAC works to provide:

Community Education and Orientation

Cultural Orientation to Mainstream Services

 Outreach/Screening/Referral Services

Direct Services to Refugees

As well as

Youth Adjustment Services

RIAC provides refugee youth with a variety of opportunities to facilitate community and school adjustment. The objective of RIAC’s Refugee Youth projects is to foster success among refugee youth by the meeting the academic, recreational, cultural enrichment and intergenerational needs of refugee youth. RIAC staff members can help facilitate communication by serving as liaisons between parents, students, and school administrators as well as by addressing the issues that interfere with successful integration into schools.


Translation and Interpreting, TIP

 RIAC provides translation and interpreting services for targeted communities in order to help refugees access mainstream services in Boston and Lynn.

Community Education and Orientation

Cultural Orientation to Mainstream Services

 Outreach/Screening/Referral Services

Direct Services to Refugees


Community Services

RIAC offers some services for the larger refugee & immigrant community of Eastern Massachusetts. If you or someone you know is interested in these programs, please call our main office at 617-238-2430.

Citizenship for New Americans Program (CNAP)

RIAC offers application assistance for naturalization, naturalization interview preparation help, and other support services such as interpretation and referral services. By becoming a citizen of the United States, members of the refugee community can participate fully in their community through the right to vote and the ability to participate fully in local and community politics.

AOR Refugee Family Reunification Applications

Some people who entered the US as refugees, but who have lived here for fewer that 5 years may be eligible to apply for their immediate  family to join them in the US. This form may only be completed by a VOLAG agency or affiliate.

Domestic Violence Prevention & Education

RIAC offers some services for refugees & immigrants involved in domestic violence situations. Our staff focuses on prevention and education techniques, but is also able to help those affected by domestic violence to find the appropriate resources for their specific situation.


Community Education & Outreach

RIAC is currently operating three community education projects: ESOL classes, MAWNSAP, and the African Initiative for Men’s Health.

ESOL Classes

RIAC is not currently offering English classes but can connect those interested with other local programs. The Massachusetts Literacy Hotline is a good resource for locating current classes. Their number is 1-800-447-8844 or you can visit them online at massliteracyhotline.org.

The Muslim-African Women’s Network for Safety, Advocacy, & Protection (MAWNSAP)

MAWNSAP is an acronym derived from the Arabic and Somali word “mawnasap” which means “the right thing to do.” The MAWNSAP project is a 1-day training conference that gives service providers tools and strategies for helping Muslim-African women who are caught in domestic violence situations. The program is designed to enhance participant’s ability to better understand how religion and culture impacts the norms and values of Muslim-African women in such situations. The training is open to anyone who works with the aforementioned population, including community-based service providers, law enforcement officers, and others. Training is held six times per year at varying locations.

For more information or to request a training to be held at your office, please call the main office at 617-238-2430.

African Initiative for Men’s Health

RIAC, in partnership with the MA Department of Public Health, is working on ways to improve health outcomes and reduce health disparities for African-born men in Massachusetts. This initiative seeks:

  • To gather data on community needs, system gaps, and best practices in serving African-born men
  • To strategically outline culturally- and linguistically-appropriate policies, programs, and practices to improve outcome and reduce disparities for the target population

If you are interested in learning more about the African Initiative for Men’s Health, please contact Ahmadou Balde at 617-261-2022. 

Abel Kevogo presents at an African Initiative for Men's Health event.

Abel Kevogo presents at an African Initiative for Men’s Health event.

Community Counseling

RIAC Community Counseling Services is a community-based mental health and social support program created to serve the unique needs of refugees and immigrants. Our multi-cultural and multi-lingual clinical staff has expertise in refugee and immigrant mental health issues as well as a deep understanding of the cultural needs of the populations we serve. We currently offer services in English, Farsi, Ibo, Hausa, Swahili, Spanish, and Somali, although we hope to expand our language capacities in the future.

To make an appointment or to inquire about our services, please call our main office at 617-238-2430.